Terms & Conditions
Welcome to the official TIA ZALIKHA online store 💖 Thank you for choosing us. The terms and conditions below apply to all visitors and users of our website at www.tia-zalikha.com.my. By browsing and purchasing from this website, you agree to the following terms and conditions.
1. GENERAL
We appreciate your visit to the official TIA ZALIKHA website. These terms and conditions outline the rules and guidelines that apply to your purchases. Please read these terms carefully before placing any orders. We reserve the right to update or modify these terms at any time without prior notice. Kindly check this page periodically to stay informed of any changes.
2. PAYMENT
Payment can be made via internet banking or valid credit/debit cards issued by banks listed on our site. Prices and shipping rates are subject to change without notice, but such changes will not affect orders that have already been confirmed.
3. VOUCHERS & REWARDS
Customers may collect reward points and redeem available vouchers on our website.
Discount vouchers are valid within the stated promotional period and can only be redeemed once per campaign.
Vouchers cannot be combined with other ongoing discounts or promotions.
If your order total is less than the voucher value, no credit or balance will be refunded.
If your order exceeds the voucher value, you may pay the difference using any accepted payment method.
TIA ZALIKHA reserves the right to exclude certain products or collections from voucher promotions and to cancel repeated orders using the same campaign voucher.
4. DELIVERY
Shipping charges for Peninsular Malaysia, Sabah & Sarawak follow the standard J&T rates.
We aim to deliver your items to the address you provide during checkout within the estimated delivery timeframe stated in your order confirmation.
If there are any delays, we will notify you accordingly. However, to the extent permitted by law, TIA ZALIKHA will not be liable for any losses or expenses caused by late delivery.
If you receive a faulty or damaged item, please contact our customer service and provide the delivery documents for reference.